Privacy Policy Statement

We are committed to safeguarding your personal information and respecting your privacy while you use thryvia.sbs.

Information We Collect

Personal data is collected only for stated purposes and with your consent when you interact with our services.

• Contact details such as name, email address, and phone number provided via our contact form.
• Travel preferences or feedback you voluntarily share while using our guides or requesting route details.
• Technical information like IP address, browser type, and device data for operational purposes.
• Cookies or usage data for enhancing site experience as described in our cookie policy.

How We Use Your Information

Your information is used solely to provide route recommendations, respond to messages, and operate our platform.

• To communicate with you regarding travel requests and provide local guide information.
• To update route suggestions and answer your queries efficiently.
• For improving our services, user experience, and platform reliability.
• To manage site preferences, security, and technical operations.

Legal Basis for Processing

We comply with Malaysia’s data protection standards and applicable laws regarding personal information.

Personal information is processed based on user consent for communication and legitimate interests in improving site functions and services.

Information Sharing

We do not sell personal information and only share it with trusted partners for service delivery.

• Data may be shared with local partners solely to fulfill travel requests or improve route accuracy.
• Service providers may access information, but only as necessary for technical support or analytics.
• Where required by law or safety, we may disclose information in accordance with regulations.

Data Security

We implement reasonable measures to protect your personal data from loss, misuse, and unauthorized access, using secure systems and limited personnel access. All information is retained only as long as necessary to fulfill stated purposes and maintain legal compliance.

Your Rights

You have certain rights on how your personal information is processed and used.

• Request access to your data currently held on our platform and receive details on its use.
• Correct any inaccurate or incomplete information submitted via our contact channels.
• Withdraw consent or request deletion of your information processed for non-essential purposes.
• Object to or restrict certain types of data processing within the scope of local regulations.

Cookies Policy

Cookies are used to improve browsing experience, cache preferences, and analyze how visitors interact with guides.

See cookie policy See cookie policy

Contact Us

For privacy queries or to exercise your rights, reach out using the contact details below.

Changes to this Policy

We update our privacy statement when necessary. Please check regularly for amendments before sharing information.